Rutgers University has an outstanding opportunity for an experienced, results oriented leader to join University Human Resources (UHR) as the Director of Organizational and Employee Development. We are looking for an innovative and proactive leader who will be responsible for creating and executing an organizational learning strategy; managing and supporting the assessment of organizational needs; and for the design, implementation and evaluation of programs that foster the professional development and continuous learning of staff, supervisors and emerging leaders. The Director thrives in a fast-paced and complex environment and knows how to translate business needs and priorities into the strategy, goals and objectives for organizational learning and organizational effectiveness. The Director of Organizational and Employee Development oversees organizational effectiveness initiatives, determines resources needed, establishes processes, and evaluates outcomes. This position is responsible for the development and delivery of performance management training and tools. This position requires strong collaboration and communication skills, the ability to influence and develop productive partnerships, and to develop creative, innovative solutions. Works collaboratively with UHR leadership and functional areas, stakeholders, external vendors, and University partners in establishing, directing, and achieving strategic learning and organizational effectiveness objectives, and is responsible for providing multiple levels of service to the University community while managing multiple projects. This position reports to the Senior Vice President Human Resources and Organizational Effectiveness. The Director is responsible for recommending policies and procedures for all assigned areas of responsibility; and for designing, developing, and implementing a comprehensive communications plan to promote and apprise managers and employees of the University's learning and organizational effectiveness philosophy, policies, programs and initiatives. The Director will lead or participate in cross functional teams with primary accountability for the design, development and implementation of learning and organizational effectiveness programs and initiatives. Responsibilities: The duties of this position will include, but will not be limited to, the following areas of responsibility:
Creates and executes an organizational learning strategy. Manages and supports the assessment of organizational needs; and the design implementation and evaluation of programs that foster the professional development and continuous learning of staff, supervisors and emerging leaders.
Works cross functionally with schools and departments to conduct training and development needs assessments, designs and implements training and educational methodologies and programs that enhance employee's knowledge and skills, and creates path for continuous learning and career progression. Assesses and analyzes targeted stakeholders to enable strategic design and implementation of initiatives. Designs and implements structures and operating models that elevate employee and organizational effectiveness.
Evaluates programs and outcomes through the collection of stakeholder feedback and data obtained from focus groups, surveys, one-on-one interviews, and other methodologies. Conducts regular analysis of data collected and recommends new and improved programs and tools to support the learning needs of our staff and stakeholders. Keeps current with leading industry trends to ensure the university's learning and organizational effectiveness programs and initiatives remain relevant, competitive and compliant. Develops techniques for compiling, preparing and presenting data to UHR and University leadership.
Working with the HR functional lead for the staff performance management structure and processes, is responsible for the development and delivery of performance management training and tools throughout the university.
In close collaboration with the University's Project Management Office (PMO) and Change Management Office, facilitates the understanding of change management in learning and organizational effectiveness programs. Develops plans that ensure human aspects of change are considered, foster commitment, minimize resistance, align culture, and promote and achieve a culture of excellence and employee engagement.
Responsible for designing, developing, and implementing a comprehensive communications plan to promote and apprise managers and employees of the University's learning and organizational effectiveness philosophy, policies, programs and initiatives.
Works collaboratively with UHR leadership and functional areas, stakeholders, external vendors, and University partners in establishing, directing, and achieving strategic learning and organizational effectiveness objectives. Leads or participates in cross functional teams with primary accountability for the design, development and implementation of learning and organizational effectiveness programs and initiatives.
Oversees the implementation and administration of learning and performance management technologies to support staff development and talent initiatives.
Manages the staff and resources for Learning & Organizational Effectiveness. Establishes staff performance goals and standards and conducts performance evaluations in accordance with policy and the performance management structure and processes.
Participates in special projects, and performs other duties as assigned.
Minimum Education and Experience:
Bachelor's Degree in Human Resources, Psychology, Organizational Development, or related field.
A minimum of ten years of progressively responsible experience in human resources, five of which must be in training, education, and staff development including knowledge of innovative career and management development programs; as well as in the organizational development and effectiveness field, theories, and models to assess, design and implement learning and organizational effectiveness programs and initiatives.
Required Knowledge, Skills, and Abilities:
The Director must have working knowledge of performance management, various training platforms and experience in a variety of delivery tactics, leadership development training, learning management systems, data analytics, and change management.
Must be highly skilled in facilitation, consulting and relationship building and have demonstrated ability to coach, facilitate and influence management and people at all levels.
Outstanding oral and written communication, interpersonal, customer service, time management, and project management skills are essential. Also required are strong analytical and problem-solving skills and the ability to think strategically.
This position is expected to be comfortable managing difficult situations, while presenting a high level of professional maturity, resiliency and adaptability, and demonstrated ability to manage confidential and sensitive information.
Proficiency in Microsoft Office, learning management systems, and applicable software programs.
Advanced degree in Human Resources, Psychology, Organizational Development, or related field; and/or PHR, SPHR, SHRM-CP or SHRM-SCP certification preferred.
Posting Number: 18ST3451
Location: Cook (RU-New Brunswick)
Internal Number: 78009
About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.