Job Title: Advisor- International Student Services
Department: International Student Services
Location: Columbus Campus
Employment Type: Staff
Employment Status: Board Approved
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Exempt
Compensation Type: Annual
Schedule: M-F, 8am-5pm, occasional nights and weekends.
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons, covered by the Americans with Disabilities Act, in accordance with its requirements.
Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.
1) Supports International Student Services (ISS) operations through recruitment, enrollment, advising, referrals, and programming with international populations at the college; with an emphasis on working with new F-1 visa holders.
2) Assists prospective and newly admitted international students from the point of inquiry to registering for classes. Responds to inquiries and help students address questions and concerns related to immigration status, transferring in/out, completing application and supplemental documentation, placement testing, etc. Works with students and college departments to help students acclimate and integrate into the college, the community, and the United States. Helps lead new international student orientation sessions.
3) Reviews and verifies applications, transcripts, financial information, English proficiency test results, and other documents. Issues and endorses student visa documents (e.g. I-20s). Assists students in obtaining, changing and maintaining immigration and student visa status. Coordinates processes for monitoring and reporting student progress and ensures students maintain compliance with college and governmental policies, procedures, and regulations
4) Maintains current knowledge of international and immigrant regulations, enrollment issues, and initiatives. Maintains communication and collaborates with other college departments serving international and immigrant students. Maintains working relationship with international services professionals from other colleges and universities and participates in regular professional development.
5) Promotes departmental and college programs and encourages international populations to get connected to academic support and student life opportunities including but not limited to tutoring, career services, leadership training, student employment, clubs & organizations, etc. Arranges community and international outreach initiatives as needed.
6) Arranges and conducts recruiting presentations for community and school groups, businesses, overseas advisors and other international representatives, and assists with campus tours and visits.
7) Develops, edits, and updates departmental and student related forms and documents.
8) Keeps accurate records. Completes and maintains required documentation including contact and activity reports and international student statistics. Maintains confidentiality of student records and other confidential information.
9) Works assigned schedule, exhibits regular and predictable attendance and works overtime as required to meet workload demands. Performs other related duties as required.
Usual Physical Demands: The incumbent of this position typically exhibits the physical demands identified in the Functional Job Analysis on file in the College's Human Resources Department and which is periodically reviewed and updated. Physical demands listed in the Functional Job Analysis are not job qualification standards, but are used to help the College assess and determine reasonable accommodations for otherwise qualified individuals covered by the American's with Disabilities Act.
While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for extended periods of time, and occasionally stands and walks. Employee converses verbally with others in person and by telephone. Vision demands include close, relatively detailed vision when focusing on a computer screen. The employee occasionally lifts or exerts force of up to 10 pounds when moving boxes, and other materials.
Working Conditions: Normal office working conditions.
Knowledge, Skills and Abilities: Knowledge of: international student enrollment program requirements and administration; federal immigration and student visa regulations; international document verification; ESL placement testing and orientation; community resources; cultural diversity; college student development and advising techniques; community college philosophy and operations; admissions and enrollment management objectives and strategies; public relations, marketing, and communication management; Datatel/Colleague student system preferred; report development and analysis; standard office practices and procedures; and computer software, programs and applications Ability to: demonstrate flexibility; appreciate diversity and work effectively with persons of varying cultures and backgrounds, educational achievement and English proficiency; work independently demonstrating initiative and follow-through; develop and maintain effective working relationships with associates, supervisors, job contacts and general public; exhibit a pleasant telephone manner; answer routine and complex inquiries; maintain confidential and sensitive information; maintain accurate and complete work records; speak effectively to large groups. Skill in: multi-tasking; project management; verbal and written communications; developing and editing forms and documents; maintaining good public relations and customer service; general typing; application of job software programs; and operating general office equipment, maintaining documentation and records; operation of job-related equipment and other equipment; application of job related computer software.
Master's Degree in Student Personnel, Counseling, Guidance, Education, International Studies, or closely related field with at least three years' progressively responsible experience in International Student Services, Admissions, Advising, Enrollment Services, or other student services area. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Preferred Qualifications: Bilingual Skills
Internal Number: req2243_1540307394
About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.