At Boston Children's Hospital, success is measured in patients treated, parents comforted and teams taught. As the teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Division of General Pediatrics and discover how your talents can change lives.
The Program Administration Manager II will be responsible for:
Overseeing all CEPQM project activities, including coordinating logistics, timetables for implementation, and appropriate reporting.
Overseeing project operations.
Preparing regular status reports on the progress of work teams. Overseeing quality improvement team.
Advising on tools, methods, and criteria for monitoring care delivery processes and outcomes and evaluating effectiveness of changes.
Developing, implementing, and evaluating QI protocols and facilitating, coordinating, and providing project management for quality improvement teams.
Organizing and managing our CEPQM learning collaborative.
Interacting with external partners (e.g., hospitals, State Medicaid offices, EQROs, other payers) regarding the results of improvement efforts and the ongoing performance of clinical processes.
Representing CEPQM and serves as a liaison between internal and external community and academic partners as well as federal funders and stakeholders. Preparing and delivering presentations.
To qualify, you must have:
Associates Degree with 8 years of experience. A Masters (in a public health, psychology, public administration, or related field) with significant work experience preferred. PhD (in a public health, public policy/administration, social sciences or related field) OR clinical professional degree (e.g., MD, NP, RN) preferred.
Minimum of 5 years leadership experience within the field of health care quality and health policy or related field preferred.
Outstanding interpersonal, organizational, and written communication skills and ability to work collaboratively.
Demonstrated familiarity with quality improvement methodologies and tools (e.g., PDSA, Process Maps/Value Stream Mapping, Creation and interpretation of run charts and control charts). Experience with clinical teams that include physician participants is also preferred.
Demonstrated understanding of and experience with multi-disciplinary/multi-sector health system initiatives preferred.
Demonstrated ability to navigate health systems will be highly valued.
The Boston Children's Hospital Center of Excellence for Pediatric Quality Measurement (CEPQM) has been awarded continuation funding through the national Pediatric Quality Measures Program (PQMP) to extend the Center's prior work that developed pediatric quality of care measures for broad national use. Over the next three years, CEPQM will disseminate and implement two measure sets that were developed in our prior work: a set of pediatric readmissions measures and a pediatric inpatient care experience measure, the Child Hospital Consumer Assessment of Healthcare Providers and Systems (Child HCAHPS) Survey. In this second round of funding, CEPQM will (A) work with state Medicaid/CHIP programs to field test the two measure sets to ensure validity, feasibility, and usability for states, health plans, and hospitals, including developing strategies to streamline data collection and measure reporting; and (B) work with selected hospitals to assist them in using the performance data to define QI goals, assess intervention effects, and drive state-level improvement.
Boston Children's Hospital offers competitive compensation and unmatched benefits.
Boston Children's Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability. *LI
Internal Number: 2774441
About Boston Children's Hospital
Boston Children's Hospital is a 395-bed comprehensive center for pediatric health care. As one of the largest pediatric medical centers in the United States, Children's offers a complete range of health care services for children from birth through 21 years of age.