**Salary Range: $59,000-$72,000 depending upon qualifications
JOB DUTIES: Academic Scheduling Business Process Lead: (40%) ? Conduct system-wide academic scheduling optimizations and final exam batch scheduling: gather and analyze user requirements; review user requests; provide recommendations with appropriate technical solutions to meet business requirements, conduct optimizations. ? Lead work-flow for schedule of classes production: maintain in-depth knowledge of all PeopleSoft Schedule of Classes and Astra Schedule business processes and provide technical guidance to less experienced staff. Lead production calendar-driven processes. ? Ensure documentation of related business processes and requirements. ? Communicate with users, departments, and campuses to keep them updated. ? Provide updates and performs presentations at user informational sessions and user group conferences.
Scheduling System Support (Maintenance): (40%) ? Maintain Astra Schedule database for data integrity. ? Data-security development, maintenance, and improvement for all user roles and profiles in Astra Schedule ? Maintain security, customizations and documentation for users system-wide including, but not limited to: public facing scheduling calendars, roles, forms, pricing formulas, etc. ? Work with Astra Schedule System Administrator, vendors, and users to develop and test Astra Schedule upgrades and bundles: provide quality control through appropriate testing, create test conditions, perform testing, report defects, etc. ? Function as application expert (second tier support) for help-line staff system-wide. ? Represent user perspective on design and interface changes to the system. ? Work closely with Astra Schedule team to share understanding. ? Provide backup for Astra Schedule system administrator as needed. ? Work with management to communicate, share concerns, and software impacts.
Report Development and Maintenance: (10%) ? Organize and maintain security for delivered and customized reports for end users. ? Prepare user requirements for customized reports in Astra Schedule. ? Use established processes and procedures to extract data and prepare Space Utilization reports at the end of each semester for publication on OCM website. ? Prepare and run ad hoc queries and reports as requested utilizing PeopleSoft Query, Data Warehouse, Astra Schedule, etc. ? Evaluate the ongoing development of UM Analytics and any other innovative tools to assess their benefits to OCM with an eye for replacing current reporting methods ? Demonstrate good judgment, sound decision-making, and professional expertise in support of OCM's reporting objectives.
Other Duties: (10%) ? Gain and maintain knowledge of tools used to support enterprise systems (i.e., SQL, PeopleTools, workflow, and web tools). ? Collaborate with University community on scheduling and software needs, including study space application. ? Represent OCM on related committees and task forces. ? Work effectively with other ASR staff. ? Perform individual development planning. ? Perform other duties as assigned.
This position offers the following benefits:
University paid contribution (10% of your salary) to your retirement account - vested immediately.
22 paid vacation days per year, in addition to paid medical leave and 11 paid holidays.
Reduced tuition opportunities covering 75% - 100% of eligible tuition.
Excellent and affordable health care benefits.
Wellness program with opportunity to earn lower health care rates.
Free disability insurance.
Free basic life insurance benefit (115% base salary, $200,000 maximum).
BA/BS degree required, plus
Two years of work experience in the areas of business or systems process analysis with a related degree, or
Four years of work experience in the areas of business or systems process analysis with a non-related degree.
Strong conceptual, analytical, and problem-solving skills.
Demonstrated experience in business analysis best practices, project management, and system troubleshooting techniques.
Demonstrated ability to meet deadlines, prioritize tasks, manage projects, and work independently.
At least three years experience with scheduling software systems.
Previous experience working in a business or analyst capacity supporting education data and reporting utilizing one or many of the following tools: PeopleSoft Query Manager, UM Analytics, UM Reports / Reporting Center, Data Warehouse.
Experience working with University data and tools.
Significant experience with SQL and Crystal Reports.
Experience/training in higher education, Astra Schedule, and PeopleSoft.
Direct experience with academic scheduling and related business practices.
Knowledge of principles and techniques of training.
Excellent written and oral communication skills; strong customer service skills.
Ability to communicate technology concepts effectively with technically proficient and non-technically proficient individuals.
Ability to sufficiently understand and analyze data to recognize data anomalies and problems and suggest corrective actions.
Internal Number: 327235
About University of Minnesota, Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.